This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Yardley Wood Health Centre News



 

If you have an ongoing medical condition like Diabetes, Asthma or heart disease and did not have an annual review last year, please could you contact the surgery and book in for your review. Thank You

A Warm Welcome...

We would like to give a warm welcome to Dr Anandaram (female) who is joining the Practice this October. We hope she will be very happy working with us at Yardley Wood Health Centre.

Dr Rashid will be leaving us at the end of October and we would like to thank her for her time spent with the Practice.

 

Important changes to the way “repeat prescriptions” are ordered

A “repeat prescription” - a medication you can receive regularly without having to see your doctor every time you order it. Depending on how you request your medicines, the way that it works for you may be about to change.

What is changing?

If medication is ordered on your behalf by your pharmacy, you will now need to order it yourself directly from your GP surgery. Your Doctors surgery cannot automatically order and send your prescriptions to the pharmacy. These will need to be ordered by you.

What do I need to do?

From 1st November 2017 the surgery will only accept repeat prescription requests from you or your carer. You can request your repeat prescription from the surgery in the following ways:

• at the surgery, using your prescription order form (the list of medication attached to the right hand side of your prescription)
• by post, using the right hand side of your prescription
• on line (see receptionist to sign up for patient Access online)
• via the app (Patient Access)
• email reception.ywhc@nhs.net
Medication should only be ordered when it is needed. Check how much medication you have left and only order a new prescription when you have between 5-7 days’ of medication remaining. You will need to allow 2-3 working days for the prescription to be issued. You can let the practice know if there is a reason why you need to order your medication earlier than usual, for example, you will be away when your prescription runs out.

When is this happening?

The changes will take place from the 1st Novemeber 2017

What is not changing?

If you already order repeat prescriptions from your GP, you will not be affected.
Pharmacies that collect prescriptions from GP surgeries will still do so.
Pharmacies that deliver medications and other items to you will still do so.

Why is this happening?

Most patients are able to take responsibility for ordering their own repeat prescriptions. This is safer, and evidence from other areas in the country shows that it may reduce medicines waste.

How do I find out more?

Speak to reception.

Who do I contact if I need more support?

If you feel you might need support ordering your repeat prescription, or you know someone who might need help, please contact the surgery.

 

"Flu Clinics"

As Autumn is approaching it is time to book your Flu Jab!

We are holding clinics from Monday 25th September throughout the Autumn and Winter.

We also have a clinic on Saturday 4th of November.

Speak to reception to book your time slot as soon as possible.

Dementia Support

The Alzheimer's Society run a number of activity groups and support cafes in our local areas to for people with Dementia and their friends and family to enjoy. Please click below for more information.

Bham and Solihull Activity Group

Bham cafe dates

Birmingham and Solihull Singing for the Brain

Solihull Cafe Dates

Welcome to Yardley Wood Health Centre

We are an established group of doctors working together as a non-limited partnership. We offer comprehensive medical care, alongside other health professionals in our modernised premises. 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us


Upcoming Closures

The Surgery will be closed on the following afternoons for essential staff training.

11th January from 12.30pm
22nd February from 12.30pm
22nd March from 12.30pm

 


 

*Changes to the Appointment System*

 

We have responded to feedback and have been looking at how to improve the appointment system and improve access for our patients.

From the new year we will be trailing a new system where we move the emphasis from pre-brooked appointments to more appointments when you need them.

This means that we will have more on the day appointments, and more appointments released a day in advance and 3 days in advance. We will continue to have pre-booked telephone appointments and an on the day telephone call back list for problems that can be dealt with on the phone but cannot wait.

We will continue to make appointments available to book online to reduce telephone calls to the practice at our busiest times.

In addition we are improving the telephone system and providing more training for our reception staff to direct you to the most appropriate service for you.

Please bear with us during this transition period.

 



The National Antibiotic Awareness Campaign

Will you be an Antibiotic Guardian?

 

The national Antibiotic Guardian campaign aims to raise awareness on how to use antibiotics in a responsible way that will help keep them effective for the future. We are encouraging our patients to take part by watching the Antibiotic Guardian video, choosing a pledge and becoming an Antibiotic Guardian at www.antibioticguardian.com.

 

Did you know?

·         It is estimated that at least 5,000 deaths are caused every year in England because antibiotics no longer work for some infections.

·         These antibiotic ‘resistant’ infections don’t just infect you; they can spread to other people in close contact with you.

·         It is important we use our existing antibiotics wisely and make sure these lifesaving medicines continue to stay effective for ourselves, our children and grandchildren.

·         Without urgent action from all of us, common infections, minor injuries and routine operations will become much riskier.

·         Antibiotics should only be taken when prescribed by a health professional.

 

Colds and most coughs, sinusitis, otitis media (earache) and sore throats often get better without antibiotics. Your GP may not prescribe antibiotics for these conditions but your local pharmacy can help provide self-care advice and suitable over the counter medicines to treat your symptoms.


About The Surgery

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The surgery has reserved car parking for the disabled. Wheelchair access to the building is via a ramp near the front entrance. All patient services are provided at ground floor level and there is a disabled patients' WC. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement

 ourhealthpartnership

 

*Patient Online Booking Access*

*PLEASE READ CAREFULLY*

ONLY ONE ONLINE BOOKING PER PERSON PERMITTED.

IF YOU REQUIRE A LONGER TIME SLOT FOR A SPECIAL APPOINTMENT SUCH AS COIL FITTING OR JOINT INJECTIONS PLEASE CONTACT RECEPTION.

AFTER MAKING AN ONLINE BOOKING PLEASE RETURN TO THE BOOKING LIST TO ENSURE YOUR APPOINTMENTS ARE ACCURATE. YOU CAN ALSO CANCEL ANY UNWANTED APPOINTMENTS, INCLUDING NURSE APPOINTMENTS FROM THIS SCREEN.

IF YOU HAVE USED YOUR BOOKING ALLOWANCE PLEASE CONTACT RECEPTION VIA TELEPHONE.

 

 

(Site updated 08/02/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment System
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website