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PLEASE CLICK HERE FOR ALL SURGERY COVID19 UPDATES


Measles,Mumps and Rubella: The MMR is the safest and most effective way to protect you and your family against these diseases. For anyone not fully immunised contact the surgery for an appointment. For this and more latest news click here


We no longer use a fax machine! To contact us please email nhsbsolccg.receptionywhc@nhs.net

Physiotherapy: DID YOU KNOW YOU CAN NOW SELF REFER TO PHYSIOTHERAPY WITHOUT SEEING YOUR GP? To arrange to see a physiotherapist call 0121 466 7600*, option 4, Monday to Friday 8 am - 4 pm  *new number

New Email Address: nhsbsolccg.receptionywhc@nhs.net we no longer use reception.ywhc@nhs.net

Text Messaging: Check your contact details are up to date with reception ASAP to make the most of our new text messaging service, where your doctor, nurse or receptionist will pass on important information to you or ask you to book an appointment. 

*COVID19 ADVICE PAGE*

For the latest government guidance STAY ALERT-CONTROL THE VIRUS-SAVE LIVES click here

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Self-referrals to the NHS Volunteer Responders scheme

People who feel they are vulnerable at home during the pandemic, and who would benefit from support from NHS Volunteer Responders, can now self-refer to the scheme rather than depending on their GP practices or other professionals to refer them.

The number for people to call to make a self-referral is 0808 196 3646 


Get an isolation note

Use this service if you have to stay at home because of coronavirus and you need a note for your employer.

Before using this service, make sure you have checked the coronavirus advice on the NHS website.

If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.

You can also use this service for someone else.

CLICK HERE TO BEGIN


You have requested a Doctor’s Sick Note from your GP in relation to being off work. The Government’s Rules around issuing a sick note (Med3) are that a medical professional can only issue a Med3 when an individual has had more than seven continuous calendar days off sick due to an illness (including weekends).

For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. In the unlikely event that your employer does not accept a self-certification then your doctor may be able to issue a private sick note for which you may get charged.

In light of the current Coronavirus situation, it is inevitable that a number of employees may be required to quarantine themselves at home for example due to the nature of recent travel, even in the absence of any symptoms of an illness. In these cases, your GP will not be abIe to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.

We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community. We understand that you may also be able to call NHS 111 to request an email confirmation of the suspected Coronavirus diagnosis, to show to your employer if needed.

Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.

Also, for children taking time off school, there is no NHS requirement for GPs to provide letters to the school to confirm this. As I am sure you will appreciate, with the rapidly evolving Coronavirus situation, and the already existing pressures on GPs to meet the day to day demands from ill patients, the practice is unable to accommodate a school request for a GP letter. We hope that schools will work with parents to ensure any time off is appropriately recorded, obviating the need for a doctor’s note.

This briefing has been written for and on behalf of your GP surgery, so please accept this as a reply to your request for a sick note/letter from the surgery.

UPDATED 14/4/20

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CHANGES TO HOW YOU ACCESS YOUR GP SERVICES

Due to the current Coronavirus (COVID-19) situation, the way you access your GP practice has changed.

You must now telephone your GP practiceDO NOT attend in person.

Your GP practice will then arrange the best care for you depending on your need.  This will likely be a phone call or video call.

If you do need to see a doctor face-to-face, then this will be arranged for you and it may be in a different location.

Alternatively, use the online NHS 111 service or call NHS 111.

We want to reassure you that your GP practice is still here to look after you and your family.

IF YOU HAVE SYMPTOMS OF CORONAVIRUS INFECTION (COVID-19)

Stay at home and do not leave your house for 7 days from when your symptoms started.  This will help protect others in your community whilst you are infectious.  You should:

  • plan ahead and ask others for help to ensure that you can successfully stay at home
  • ask your employer, friends and family to help you to get the things you need to stay at home
  • stay at least 2 metres (about 3 steps) away from other people in your home whenever possible
  • sleep alone, if that is possible
  • wash your hands regularly for 20 seconds, each time using soap and water
  • stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible

You do not need to contact your GP Practice or call NHS111 to go into self-isolation.

You will need to self-isolate for 7 days. After 7 days:

  •        If you do not have a high temperature, you do not need to self-isolate;
  •        If you still have a high temperature, keep self-isolating until your temperature returns to normal.

If your symptoms worsen during home isolation or are no better after 7 days contact online/call the NHS 111 service.

If you, or the person you are caring for, is struggling to breathe, has a fast pulse, their hands or lips are cold and/or blue, are drowsy, confused or difficult to wake, has tightness in their chest, or is unable to speak a short sentence, dial NHS 111 or 999 immediately.

If you need any other medical help, or advice, please contact your GP surgery between the hours of 8:30am and 6.30pm, and NHS 111 between the hours of 6.30pm and 8.30am for advice. In case of emergency, call 999.


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