Yardley Wood Health Centre

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Patient Participation Reference Group

Click here to download a breakdown (in Microsoft Excel format) of the gender, age and ethnicity of our patient reference group members.

Click here to download the minutes of our 5th December 2011 patient participation meeting.

Patient Survey

We would appreciate it if you would take a few minutes to complete our survey about the practice. Click here to download a printable version (in Microsoft Word format) which can be completed and returned to the practice.

Alternatively, you can complete the survey online below.

YARDLEY WOOD HEALTH CENTRE - PATIENT SURVEY 2011/12

The questions have been compiled after a meeting with our Patient Group.
They have suggested areas in which they feel we could improve our services.
Please answer honestly to all the questions below and we will produce an action plan, once the completed surveys have been analysed.

Q1. How important is it to see the same doctor for an ongoing problem?

Important

Not very important

Not important

Q2. What problems do you encounter contacting the surgery by telephone?

Q3. What do you think of the GP/nurses waiting times in the practice?

Nurses
Doctors
HCAs

Q4. Do you feel you are well informed enough about the practice and the services it provides?

Yes

No

Q5. What do you think of the physical access to the surgery? eg disabled parking spaces, wheelchair/push chair access at main doors?

Q6. Which do you find most useful when learning about the services we provide and keeping up to date with changes at Yardley Wood Health Centre?

Online website

Practice newsletter

Plasma screen within the waiting area

Posters around the waiting room

E-mail

Q7. Are you happy with the opening hours?

Yes

No

Q8. Would you like to order your prescription by e-mail?

Yes

No

Q9. Would you attend health education sessions if they were available at the surgery during the day?

Yes

No

Please indicate below the health education topics you would like to learn more about?

Eg Contraception, Nutrition, Managing your Asthma/Diabetes, other.

Q10. Please indicate your gender.

Male

Female

Q11. Please state your age group.

Under 25

26-45

46-65

65+

Q12. Please state your ethnicity

White/British

Irish

Caribbean

African

White Asian

Indian

Pakistani

Bangladesh

Chinese

Other

Q13. Do you have any further comments you would like to make about the surgery?

Would you like to have a say about the services at Yardley Wood Health Centre? Then please join our Patient Participation Group. Please ask reception for a form.

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