Patient Participation Group
The Aims of the Patient Participation Group
Have Your Say in Your Healthcare
At Yardley Wood Health Centre, we are dedicated to providing the highest quality healthcare to our local community. To help us achieve this, we work closely with our Patient Participation Group (PPG). This group serves as an essential bridge between our patients and the practice team, ensuring your voice helps shape our services, systems, and future improvements.
What is the PPG?
The PPG is a voluntary group made up of registered patients and practice staff. It provides a friendly, collaborative forum to:
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Discuss practice developments and clinical system changes.
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Share constructive feedback and new ideas from a patient’s perspective.
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Review patient survey results to help improve the overall surgery experience.
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Support health awareness initiatives and community wellbeing projects.
Please note: The PPG is not a forum for dealing with individual personal medical issues or specific complaints, which should always be directed through our formal practice complaints procedure.
When Do We Meet?
We believe in meaningful, productive discussions without taking up too much of your time.
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Frequency: The group meets formally once a quarter for an hour.
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Format: Meetings are held face-to-face at the health centre, with options to review minutes and updates electronically if you cannot make it in person.
Why Join Us?
Your experiences matter. Whether you are a young professional, a parent, a carer, a retiree, or someone managing a long-term health condition, your unique viewpoint helps us build a more inclusive service for everyone in Yardley Wood. By joining, you will gain a deeper insight into how the NHS operates while actively making our practice a better place for all.
How to Get Involved
We are always looking for new members from all backgrounds and age groups to ensure our PPG truly represents our diverse patient community.
If you are interested in joining or would like to learn more:
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Speak to our team: Ask at the reception desk during your next visit.
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Email us your interest at nhsbsolicb.receptionywhc@nhs.net
Page last reviewed: 28 July 2021
Page created: 28 July 2021
Page created: 28 July 2021