Practice Policies
Page last reviewed: 15 September 2025
Page created: 28 July 2021
Page created: 28 July 2021
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Please see our Complaints policy : Complaints Policy V.2 (1).docx
Patients and their representatives can give feedback or raise concerns to the following:
NHS Birmingham and Solihull ICB
Compliments, concerns and complaints :: NHS Birmingham and Solihull
Email: bsol.patientexperience@nhs.net
Telephone: 0121 203 3313
Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT
Healthwatch Birmingham and Solihull
Contact Us - Healthwatch Birmingham & Solihull
Email: info@healthwatchbsol.org.uk
Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN
Please see our DNAPolicy.docx here